Answers to Common Questions About
ShiftWorks

ShiftWorks is Veryable’s mobile app for frontline employees and part of its Workforce Management platform. It gives employees access to schedules, shift updates, absence reporting, time-off requests, and available shift opportunities from their phones.

Employee requests and schedule activity connect with Workforce Management, where managers oversee attendance, approvals, and coverage.

ShiftWorks is designed for frontline employees. Employees use the app to view schedules, receive updates, report absences, and respond to shift opportunities.

Managers and supervisors use Veryable Workforce Management to plan labor, review requests, approve changes, and monitor coverage. This gives employees mobile access while keeping management decisions within the Workforce Management platform.

Employees can view upcoming and past schedules, receive shift updates, request time off, report absences, release shifts they cannot work, and claim available open shifts.

Access to shift releases, open shift pickup, and other functions depends on your business’s configuration, eligibility rules, and approval requirements.

ShiftWorks gives employees mobile access to their schedules and shift updates. Employees can check upcoming assignments and receive updates through the app.

Schedule changes remain connected to Workforce Management, helping managers coordinate coverage and giving employees access to updated schedule information.

Yes. ShiftWorks supports absence reporting and time-off requests from employees’ mobile devices.

Managers can review employee requests and monitor attendance through Workforce Management, helping them understand how changes in availability affect planned coverage. These workflows can be configured around your organization’s policies and approval requirements.

Employees receive an invitation from their employer and download the ShiftWorks app. Registration may include entering an organization code, verifying a phone number, and creating login credentials.

Once registered, employees can access their schedules and the functions enabled for their organization.

When shift releases are enabled, an employee can release a scheduled shift they cannot work through ShiftWorks. The released shift becomes an opportunity for eligible employees to claim, subject to the facility’s rules and approval process.

Managers maintain visibility through Workforce Management, where they can review requests and oversee coverage changes. Releasing a shift does not guarantee that another employee will fill it.

Open shift pickup is subject to the eligibility rules, permissions, and approval requirements configured by your business.

ShiftWorks can allow eligible employees to claim available shifts while managers retain oversight through Workforce Management. An open shift does not automatically become available to every employee.

Yes. ShiftWorks can be configured to match your organization’s workforce policies and operational requirements.

Depending on configuration, controls may include allowing shift releases, restricting open shift pickup, determining employee eligibility, and setting approval workflows. Managers review requests and manage coverage through Workforce Management.

Yes. ShiftWorks is available for both iOS and Android devices.

Employees can download the app and register using their employer’s invitation process to access their schedules and enabled features.

ShiftWorks is designed to be straightforward for frontline employees to use. Built-in guidance helps employees navigate tasks such as viewing schedules, requesting time off, releasing shifts, and reporting absences.

Training needs will depend on your workforce and the features you enable. Your team can discuss available onboarding resources with Veryable when planning the rollout.

Yes. The ShiftWorks interactive tour lets businesses explore the employee mobile experience.

For a walkthrough tailored to your operation, request a demo to discuss how ShiftWorks connects with Workforce Management and supports your scheduling and coverage workflows.