3 min read

Pros & Cons of Picking New, Unrated Operators

By Steven Calhoun on Apr 2, 2021 11:00:00 AM

So you’ve logged into Veryable, seen bids on your Op, and you’re wondering if you should pick the “Ready to Work” Operators without any ratings yet. Maybe you asked yourself, “Are they a risky pick? How often do new workers turn out to be reliable?”

We looked into the data, and from this we know that almost half of new Operators earn a 4-star or 5-star rating on their first Op. It’s not as risky as it might seem at first glance. This data shows that most Operators just need a chance to get started. So why do they get overlooked for Ops so often?

Veryable’s platform is not immune to the fact of life that there will always be tradeoffs when you have to make a choice between workers. We think it’s important to understand what these tradeoffs are, because the thousands of decisions users make every day fuel the marketplace dynamics of our platform. It might seem selfish of us to be so insistent on worker ratings, but in the end this system provides businesses and workers with valuable intel.

This article will explore the pros and cons of picking new Operators to work your Ops on the Veryable platform. We’ll state what we see as the main hesitation to pick new Operators, and why businesses shouldn’t let this get in their way.


Cons of Picking New Operators

When you pick an unrated Operator, there is a chance that they will turn out to be a bad apple. That’s a possibility with any new worker, because there are so many unknowns about the person: do they tend to run late? Do they listen well? Are they honest? Will they work hard or be lazy?

This uncertainty is inescapable, no matter how you find the worker. Veryable does the best that anyone can do by background checking Operators before allowing them to find work using our platform. We also explain to them what’s expected of them when they bid on and accept Ops. 

There’s no way to prevent 100% of the bad apples getting through, but we do everything possible to vet the workers on our platform before letting the marketplace give them a chance to determine how well they work.


Pros of Picking New Operators

Based on how short the cons section was, you can probably guess where this article is going. There are more pros to picking new Operators than there are cons, which seems counterintuitive. But let us explain.

First, there’s the good chance that when you pick an unrated Operator, you will be bringing in a worker that will earn a 4 to 5-star rating on their first Op. Our data shows that about half of new Operators get this high of a rating after their first opportunity. This means that statistically, if you select enough new Operators, you’ll find that you want to keep about half of them in your labor pool.

Second, selecting unrated Operators is a fast way to build your labor pool. If you choose not to pick these new Operators, you’re limiting your options to a much smaller pool of workers on the platform. What if the next great addition to your labor pool is a new Operator without any ratings? If you embrace a willingness to give unrated Operators a chance, you speed up your progression towards a full-size labor pool.

Lastly, when you select unrated Operators, you’re gaining more opportunities to get good ratings on the Veryable platform. Higher ratings will increase your appeal to workers, which might influence more highly rated Operators to bid on your Ops. This could mean that eventually you get enough bids to fill all your Ops with the most highly rated workers each time.


Which is Right For You?

If you’re already getting your Ops filled with only rated workers, then you can probably get by for a while without picking any unrated Operators.

However, a vast majority of the time it is better to select at least some unrated Operators on a regular basis. This helps you find new workers consistently to build your labor pool and maintain it over time.

So unless you find yourself in a situation where you absolutely cannot accept the possibility that a worker might perform less than perfectly, you should be choosing new Operators alongside Operators with ratings to fill your Ops.

Log into your business portal today and you could find your next great labor pool add. 

Steven Calhoun

Written by Steven Calhoun

Content Strategist